We grant customers a period of 14 days from the Order delivered date to return the products. In case you return the goods within the said period, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed.
To qualify for reimbursement the Customer must return the goods at his/her own expense at below address.
Divine perfume limited
494 Kenton Road
- In the event the User receives any damaged or defective product or if the product is significantly different from what was purchased, the User shall notify us within the period of 30 days.
- Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original packaging defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return and shall be sent back to you.
- The return packages should be adequately packaged so that there is no damage of products during transit.