RETURNING AN UNWANTED ITEM
If you’re not satisfied with your order or have simply changed your mind, you can return any unopened products to us. As long as the item is still in its original condition, we accept returns, subject to the terms below.
Please return your item within 30 days of receiving and we will offer you a full refund to your original payment method, at the price you paid for the product. Please note we will not refund any postage you may have paid on the original order.
You can return items to us of charge in the UK using Royal Mail Post Office, You will need to enter your order number, name, address and email address. Please retain your proof of postage.
Please for full details on using the Royal Mail Post Office system. If you encounter any difficulties using the Royal Mail Post Office system please do not hesitate to contact us.
RETURNING A FAULTY ITEM
If you receive any items which are faulty or damaged or an incorrect item, please contact Customer Service via the email address or telephone number below within 14 days of receiving your order. Make sure you do not dispose of any broken items as we will require photographic evidence to support any claims for damages. Once this has been provided, we will offer a full refund or replacement.